Rude behavior can alienate employees and customers — and it takes time and energy to clean up after those messes. Granted, everyone is late on occasion, but chronic tardiness is just like saying: "My time is more important than yours.
Entertaining: At home, you may get away with stuffing a napkin in your shirt and shoveling food into your mouth while talking, but that behavior will backfire in business entertainment situations. And etiquette is not merely a matter of knowing which fork to pick up. If you're hosting a dinner, check to see if guests have special needs. Example: Visitors from India would be insulted if you served them beef, as cows are sacred in their country.
Think like a Boy Scout and be prepared. Personal appearance is an extension of etiquette. That includes how you dress, sit and walk. If you're gracious in behavior, but have lint all over your shirt, you're still sending the wrong message.
High-Tech Twists Technology introduces the need for some new rules. Cell phones. There's a time and place for cell phones, but if you're in a social situation, leave it at home. Or, at least, get one with a vibrating function, so the ringer doesn't disturb others. If you're expecting an important call, tell your companions.
When the call comes, excuse yourself and seek a quiet alcove. Do not remain at the table. Like whiny children, cell phones should be taken outside. E-mail: Be careful what you write. You don't know where the e-mail will end up. Acknowledge e-mail within 24 hours. Even though you may not have the requested information, let the sender know that the message arrived and when you'll get back with details.
If you're out of town, set your auto-response function. Don't inflame writing in all capitals ; that's like yelling at someone. Do write something in the subject line; it's helpful when people receive numerous e-mails. It's okay to send greeting cards via e-mail, but not a sympathy card. On July 11, , the band announced that their tenth studio album Lightning Bolt would be released internationally on October 14,.
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